Tamkeen TMS

Privacy Policy

tamkeentms.com

1. Introduction

   Tamkeen ("we", "us", or "our") is committed to protecting the privacy of our users, including educational institutions, educators, students, and other individuals who access and use our Software. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use the Software.

2. Information we collect

   We collect the following types of information:

   • Information you provide to us:
     • Account information: Name, email address, username, password, and other information necessary to create an account.
     • User profile information: Biographical information, such as name, and photo.
     • Usage data: Information about how you use the Software, such as features accessed, content created, and time spent using the platform.
     • Communication data: Content of your communications with us, such as emails, support tickets, and feedback forms.
     • Billing information: Payment method and billing address, if you are paying for a premium subscription.
   • Information we collect automatically:
     • Device information: Device type, operating system, browser type, IP address, and other technical information.
     • Log data: Information about your activity on the Software, such as page views, clicks, and timestamps.

3. How We Use Your Information

   • Provide and operate the Software, including features and functionalities.
   • Create and manage your account.
   • Process your payments and manage your subscriptions.
   • Communicate with you about the Software, including sending updates, support messages, and promotional offers (if you opt-in).
   • Analyze usage data to improve the Software and provide personalized experiences.
   • Comply with legal obligations and respond to lawful requests.

4. Sharing Your Information

   We may share your information with the following third-party service providers who help us operate the Software and provide related services:

   • Cloud computing providers who store and process data.
   • Payment processors who handle your payment information.
   • Analytics providers who help us understand how users interact with the Software.
   • Other third-party service providers who perform tasks on our behalf, such as email marketing or customer support.

   We will only share your information with these service providers under strict contractual obligations that require them to protect your privacy and use your information only for the purposes authorized by us. We may also disclose your information if required by law, to comply with legal process, to protect our rights or the rights of others, or to prevent fraud or abuse.

5. Your Choices

   You have choices regarding how we collect, use, and share your information:

   • Account Settings: You can access and update your account information through your account settings.
   • Data Deletion: You can request to delete your account and personal information by contacting us.

6. Data Security

   We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet or electronic data transmission is completely secure. Therefore, we cannot guarantee the absolute security of your information.

7. Children's Privacy

   The Software is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you learn that your child has provided us with personal information, please contact us.

8. International Transfer of Data

   Your information may be transferred to, stored, and processed in countries other than your own, where data protection laws may differ from those in your country. We will take reasonable steps to ensure that your information is treated securely and in accordance with this Privacy Policy.

For support and any further inquiries, please contact us any time at contact@tamkeentms.com